How to Win Friends and Influence People was published in 1937 by Pocket Books, Dale Carnegie & Associates,USA by the Author Dale Carnegie. Even though the cover is not that attractive, this light pocket book is easy to understand as it provides the experience of others' success and checklists on important subjects on the end of every chapter. As on the preface, the author has wrote 9 suggestions on how to get the most out of this book. I'm not sure if it really works for all readers, but I realize that some of the important messages being routinely applied to our daily interactions. For my point of view, this book is suitable for the readers who needs further improvement in self motivation or revalue his/her organisation either for family or career. Anyway, I'm sure that you will find some new ideas on how to develop your character after reading this book. Here is some of the important messages that the Author try to highlight.................
PART 1: Fundamental Techniques in Handling People
Principle 1: Don’t criticize, condemn or complaint
“If you want to gather honey, don’t kick over the beehive”
Principle 2: Give honest and sincere appreciation
“The big secret of dealing with peoples”
Principle 3: Arouse in the other person an eager want
“He who can do this has the whole world with him. He who cannot walks a lonely way”
PART 2: Six Ways to Make Peoples like You
Principle 1: Do This and You’ll Be Welcome Anywhere
“Become genuinely interested in other people”
Principle 2: A simple Way to make a Good First Impression
“Smile”
Principle 3: If you don’t do this, you are headed to trouble
“Remember that a person’s name is to that the sweetest and most important sound in any language”
Principle 4: An easy way to become a good Conversationalist
“Be a good listener. Encourage others to talk about themselves”
Principle 5: How to interest peoples
“Talk in terms of the person’s interest”
Principle 6: How to make peoples likes you instantly
“Make the other person feel important – and do it sincerely”
PART 3: How to win people to your way of thinking
Principle 1: You can’t win an argument
“The only way to get the best of an argument is to avoid it”
Principle 2: A sure way of making enemies – And how to avoid it
“Show respect for the other person’s opinions. Never say, You’re wrong!”
Principle 3: If you are wrong, admit it
“If you are wrong, admit it quickly and emphatically”
Principle 4: A drop of honey
“Begin in a friendly way”
Principle 5: The secrets of Socrates
“Get the other person saying yes, yes immediately”
Principle 6: The safety valve in handling complaints
“Let the other person do a great deal of the talking”
Principle 7: How to get cooperation
“Let the other person feel that the idea is his or hers”
Principle 8: A formula that will work wonders for you
“Try honestly to see things from the other person’s point of view
Principle 9: What everybody wants
“Be sympathetic with the other person’s ideas and desires”
Principle 10: An appeal that everybody likes
“Appeal to the nobler motives”
Principle 11: The movies do it. TV does it. Why don’t you do it?
“Dramatize your ideas”
Principle 12: When nothing else works, try this
“Throw down a challenge”
PART 4: Be a leader: How to change people without giving offense or arousing resentment
Principle 1: If you must find fault, this is the way to begin
“Begin with praise and honest appreciation”
Principle 2: How to criticize – And not be hated for it
“Call attention to people’s mistakes indirectly”
Principle 3: Talk about your own mistakes first
“Talk about your own mistakes before criticizing the other person”
Principle 4: No one like to take orders
“Ask a question instead of giving orders”
Principle 5: Let the other person save face
“Let the other person save face”
Principle 6: How to spur people on to success
“Praise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise”
Principle 7: Give a dog a good name
“Give the other person a fine reputation to live up to”
Principle 8: Make the fault seem easy to correct
“Use encouragement. Make the fault seem easy to correct”
Principle 9: Make people glad to do what you want
“Make the other person happy about doing the thing you suggest”
Principle 1: Don’t criticize, condemn or complaint
“If you want to gather honey, don’t kick over the beehive”
Principle 2: Give honest and sincere appreciation
“The big secret of dealing with peoples”
Principle 3: Arouse in the other person an eager want
“He who can do this has the whole world with him. He who cannot walks a lonely way”
PART 2: Six Ways to Make Peoples like You
Principle 1: Do This and You’ll Be Welcome Anywhere
“Become genuinely interested in other people”
Principle 2: A simple Way to make a Good First Impression
“Smile”
Principle 3: If you don’t do this, you are headed to trouble
“Remember that a person’s name is to that the sweetest and most important sound in any language”
Principle 4: An easy way to become a good Conversationalist
“Be a good listener. Encourage others to talk about themselves”
Principle 5: How to interest peoples
“Talk in terms of the person’s interest”
Principle 6: How to make peoples likes you instantly
“Make the other person feel important – and do it sincerely”
PART 3: How to win people to your way of thinking
Principle 1: You can’t win an argument
“The only way to get the best of an argument is to avoid it”
Principle 2: A sure way of making enemies – And how to avoid it
“Show respect for the other person’s opinions. Never say, You’re wrong!”
Principle 3: If you are wrong, admit it
“If you are wrong, admit it quickly and emphatically”
Principle 4: A drop of honey
“Begin in a friendly way”
Principle 5: The secrets of Socrates
“Get the other person saying yes, yes immediately”
Principle 6: The safety valve in handling complaints
“Let the other person do a great deal of the talking”
Principle 7: How to get cooperation
“Let the other person feel that the idea is his or hers”
Principle 8: A formula that will work wonders for you
“Try honestly to see things from the other person’s point of view
Principle 9: What everybody wants
“Be sympathetic with the other person’s ideas and desires”
Principle 10: An appeal that everybody likes
“Appeal to the nobler motives”
Principle 11: The movies do it. TV does it. Why don’t you do it?
“Dramatize your ideas”
Principle 12: When nothing else works, try this
“Throw down a challenge”
PART 4: Be a leader: How to change people without giving offense or arousing resentment
Principle 1: If you must find fault, this is the way to begin
“Begin with praise and honest appreciation”
Principle 2: How to criticize – And not be hated for it
“Call attention to people’s mistakes indirectly”
Principle 3: Talk about your own mistakes first
“Talk about your own mistakes before criticizing the other person”
Principle 4: No one like to take orders
“Ask a question instead of giving orders”
Principle 5: Let the other person save face
“Let the other person save face”
Principle 6: How to spur people on to success
“Praise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise”
Principle 7: Give a dog a good name
“Give the other person a fine reputation to live up to”
Principle 8: Make the fault seem easy to correct
“Use encouragement. Make the fault seem easy to correct”
Principle 9: Make people glad to do what you want
“Make the other person happy about doing the thing you suggest”
No comments:
Post a Comment